Last updated: February 25, 2026
Your data belongs to you. At Peligent, we believe privacy is a fundamental right, not a checkbox. This policy explains what information we collect, why we collect it, and how we keep it safe. We have written it in plain language because we think you deserve to actually understand it.
This policy applies to all Peligent products and services:
When you create an account or contact us, we collect basic information like your name, email address, and company or store details so we can set up and personalize your experience. If you subscribe to a paid plan, we also collect billing information to process your payments.
When you use our AI assistant, we collect the messages, prompts, and instructions you send so we can generate helpful responses for you.
We automatically collect some technical information when you use our services, such as your IP address, browser type, device information, and general usage patterns. This helps us keep things running smoothly and improve the experience over time.
When you install and connect the Peligent AI Assistant plugin, your WordPress site shares data from your WooCommerce store with our service so we can power AI features like product insights, order summaries, and automated recommendations.
Depending on your configuration, this may include:
We use this information solely to operate and improve Peligent's features for your store. We never sell your store data or your customers' data.
Peligent lets you connect external services to get more out of your data. These connections are always optional and initiated by you. Here is how we handle data from each.
If you choose to sign in with your Google account, we receive your name, email address, and profile picture from Google to create or link your Peligent account. We do not receive or store your Google password. You can unlink your Google account at any time from your account settings.
You can connect your Google Analytics account to view traffic and performance data directly inside Peligent. When you do, we access your analytics data — such as page views, sessions, and traffic sources — in read-only mode. We cannot modify your Google Analytics settings or data. This connection is used solely to display reports within your Peligent dashboard.
Similarly, you can connect Google Search Console to see how your site performs in search results. We access your search performance data — such as search queries, impressions, and click-through rates — in read-only mode. We use this data only to display insights within your dashboard.
For all Google integrations, you can disconnect at any time from your site settings, which immediately revokes our access. You can also revoke access directly from your Google Account permissions page .
Peligent's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements. For more details, see our Google API Disclosure .
We use the information we collect to:
We take the security of your information seriously. We protect your data using industry-standard practices, including:
No system is perfectly secure, but we work continuously to protect your information and improve our security practices.
We never sell your personal information. We do not share your data for advertising, analytics profiling, or any purpose unrelated to providing our services. We may share information only with:
We retain your information for as long as your account is active and as needed to provide you with our services. If you delete your account, we will remove your personal data from our active systems within 30 days. Some information may be retained longer where required by law (such as billing records) or for legitimate business purposes (such as aggregated, non-identifiable usage statistics).
When you disconnect a third-party integration (like Google Analytics), we remove the associated data and credentials from our systems promptly.
Depending on where you are located, you may have certain rights regarding your personal information under laws such as the GDPR (Europe), CCPA (California), PIPEDA (Canada), or similar regulations. These rights may include:
To exercise any of these rights, please contact us at [email protected] . We will respond within 30 days.
If you are a store owner using our WooCommerce integration, you are responsible for handling privacy requests from your own customers. We will assist you where possible.
Peligent is designed for business use and is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our services are used. You can manage cookie preferences through your browser settings. Some features may not work correctly if cookies are disabled.
Our services are operated from Canada. If you are accessing our services from outside Canada, your information may be transferred to and processed in Canada or other countries. We take appropriate steps to ensure your data is protected in accordance with this policy and applicable laws.
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. For significant changes, we may also notify you by email. Your continued use of our services after changes take effect means you accept the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, we would love to hear from you. Reach out to us at:
