Solutions · Home services & trades
You're under a sink or on a roof - and the phone is ringing. 85% of callers who hit voicemail just dial the next company on Google. That's the whole problem, and it's fixable this month.
Sound familiar?
HVAC contractors miss 25-27% of inbound calls; small shops miss far more. Across 1,200+ contractors studied, that's $45,000-$120,000 a year in lost jobs.
85% of voicemail callers call the next company - contractor studies
Emergency calls worth $400-$600 arrive at 9pm - and go to whoever answers. A voicemail greeting is a referral to your competitor.
Job reports, photos, invoices, CRM updates - close to 30% of working hours on admin instead of billable work.
~6.3 hrs/week/tech reclaimable from documentation - field-service data
Estimates wait for the owner's evenings, and nobody follows up on day 5. Unfollowed quotes are jobs you already won and then lost.
The job's done but the invoice isn't sent, then 14 hours a week goes to chasing what you're owed.
65% of small businesses spend ~14 hrs/week chasing payment - QuickBooks 2025
Maintenance-plan renewals and seasonal tune-ups don't get scheduled, reviews don't get requested - the compounding revenue never compounds.
What we'd build for you
01
Every call answered in two rings, 24/7. Emergencies triaged with hard human-escalation rules - gas and sparks go straight to you - and everything else booked into your schedule on the spot.
The outcome
A real slice of that $45k-$120k missed-call leak comes home; after-hours jobs land in your calendar, not your competitor's.
02
Any call that does slip gets an instant text-back with a booking link and an AI chat that finishes the job of getting them scheduled.
The outcome
The 85% who would've dialed the next company get caught mid-dial.
03
Estimates drafted from the tech's photos and voice notes (you approve), sent same day, followed up automatically on day 2, 5, and 10, converted to an invoice on completion, and chased until paid.
The outcome
Quotes stop dying in drafts, and the collections grind becomes automatic.
04
Techs dictate a job summary on the drive to the next site; AI writes the report, updates the CRM, attaches photos, and drafts the invoice.
The outcome
~6 hours per tech per week back on the tools.
05
Maintenance renewals and seasonal campaigns triggered by install dates and equipment age; a review request after every completed job.
The outcome
The repeat book grows on autopilot - and your Google profile grows with it.
A note on doing this properly: Emergencies always escalate to a human immediately - a bot instructs on safety and gets you on the phone, never schedule-and-forgets a gas leak. SMS sequences follow consent rules (TCPA/CASL), and the AI discloses what it is.
Why Peligent for this
Our own businesses answer customers at 3am through AI - storefront bots, automated booking, pipelines that chase what's owed. We run 26 automations and 13 agents in production with 24/7 monitoring, because our own money depends on them not dropping calls either.
See everything we run →A contractor's phone, never dropped
21:40 dispatcher ✓no-heat call booked for 7am
21:41 triage ✓gas smell → escalated to owner, NOW
07:55 quote-bot ✓day-5 follow-up sent on 2 quotes
12:20 paperwork ✓job report + invoice from voice note
17:00 renewals ✓9 fall tune-ups scheduled
Common questions
Hard rules, no exceptions: the AI gives immediate safety instructions and escalates straight to a human - it never schedule-and-forgets an emergency. Everything routine gets booked into your calendar; everything dangerous gets you on the phone.
Studies across 1,200+ contractors put the loss at $45,000-$120,000 a year, because 85% of callers who hit voicemail simply dial the next company. Bring last month's call log to the free discovery call and we'll count your number together.
No - we wire into what you already run (ServiceTitan, Jobber, Housecall Pro, or even a spreadsheet and a calendar). The AI answers, books, and follows up inside your existing workflow.
Book the free call. Bring last month's call log - we'll count what the missed ones cost, then fix it.
No slides. No hype. 30 minutes.
